Privacy Policy

Privacy Policy

Thanks for checking out our website. We really care about protecting your personal data. So, we at Kern & Stelly Medientechnik GmbH want to tell you about how we handle data in our company. Of course, we follow the rules in the European General Data Protection Regulation (GDPR) and other data protection laws.

You can trust us with your personal data! It is encrypted by digital security systems and transmitted to us. Our websites are protected by technical measures against damage, destruction or unauthorised access. Protection is provided subject to the fact that internet-based data transmission generally has security gaps, which is why 100% complete protection against access by third parties remains impossible.

 

Do you have any questions about our data protection procedures? Please contact our data protection officer.

intersoft consulting services AG
Mr. Christopher Schewior
Beim Strohhause 17
20097 Hamburg

Email: CSchewior@intersoft-consulting.de
Phone: +49 40 790 235-261

 

Responsible

The responsible party within the meaning of the General Data Protection Regulation (GDPR) is:

Kern & Stelly Medientechnik GmbH
Sportallee 8
D-22335 Hamburg
Tel: +49 40 / 57 20 14 0
Fax: +49 40 / 57 20 14 20
info@kern-stelly.de
www.kern-stelly.de

Imprint

 

Supervisory authority for data protection

The Hamburg Commissioner for Data Protection and Freedom of Information
Mr. Thomas Fuchs

Ludwig-Erhard-Str 22, 7. OG
20459 Hamburg
Tel.: 040 / 428 54 - 4040
Fax: 040 / 428 54 - 4000
E-Mail: mailbox@datenschutz.hamburg.de

 

Contents:

 

 

Subject of data protection

The subject of data protection is personal data. According to Art. 4 No. 1 GDPR, this is all information relating to an identified or identifiable natural person (hereinafter referred to as ‘data subject’). This includes, for example, information such as your name, postal address, email address or telephone number, but may also include usage data such as your IP address.

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General data protection notice

When you access content on the Kern & Stelly website or download data from these pages, information about this is stored and processed using Google Analytics. This process is anonymous. It is not possible to draw any conclusions about your identity.

The data is not used for commercial purposes. The evaluation is used solely for statistical analysis and to improve our website. For this purpose, we will create user profiles using a pseudonym. No connection is made between the person behind the pseudonym and the usage data collected. Your data will be deleted after this use. Permanent storage is excluded. You can object to this collection, storage and processing of data at any time.

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Scope of data collection and storage

If you commission us to provide a service or send you goods, we will only collect and store your personal data to the extent necessary for the provision of the service or the execution of the contract. To do this, it may be necessary to pass on your personal data to companies that we use to provide the service or process the contract. These include, for example, transport companies or other service providers.

In accordance with Art. 15 GDPR, you are entitled at any time to request comprehensive information from the manufacturer and Kern & Stelly Medientechnik GmbH about the data stored. In accordance with Art. 15 to 18 GDPR, you can also request the correction, deletion or restriction of the use of individual personal data by Kern & Stelly Medientechnik GmbH. You can also exercise your right to data portability in accordance with Art. 20 GDPR.

You can exercise your right to object in accordance with Art. 21 GDPR at any time without giving reasons and revoke the declaration of consent you have given or lodge a complaint with the supervisory authority. Please use the contact details of our data protection officer above for this purpose. They will be happy to answer any further questions you may have.

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Provision of the website

When you use the website, technical access data (browser type, browser version, operating system used, referrer URL, host name, time of server request, IP address) is automatically recorded and evaluated by the Internet servers (web servers). However, this data cannot be assigned to a specific person; the individual user remains anonymous. This data is not merged with other data. The legal basis for this processing is Art. 6 para. 1 lit. f GDPR (legitimate interest for the purpose of technically error-free presentation and optimisation of the website). The data will only be stored for as long as is necessary for the stated purpose.

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Use of cookies

This website uses cookies to provide you with a convenient and feature-rich online service and to verify your authorisation to use your customer account. Cookies are text files that contain information to identify returning visitors exclusively for the duration of their visit to the website. They are stored on your computer's hard drive and do not cause any damage. Cookies save you from having to enter data multiple times, facilitate the transmission of specific content and help us analyse user behaviour on our website. This enables us, among other things, to offer you the best possible user experience on our website. You can find more information on the analysis of user behaviour under the heading Data collection through the use of Google Analytics and Google Tag Manager.

If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in your browser settings. Cookies that have already been stored can be deleted at any time in your browser settings. Please note that if you generally exclude cookies, individual functions of this website may no longer be available.

We inform you about the use of cookies on our website with an information banner and refer you to this privacy policy. When you click on the information banner, a separate cookie is stored that remembers your consent and prevents the information banner from being displayed again. If you delete this cookie, you will be asked again the next time you visit the website.

The legal basis for the use of cookies is Art. 6 para. 1 lit. a GDPR (consent to processing for statistical purposes, to optimise the presentation or for marketing purposes). If consent to the use of cookies is not given, some offers on the website cannot be used or can only be used to a limited extent. Cookies are only stored for as long as is necessary for the stated purpose.

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Data collection through the use of Google Analytics and Google Tag Manager

This website uses Google Analytics. This is a web analytics service provided by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The data generated by the cookies about your use of this website is transferred to a Google server in the USA and stored there. The IP address used by you when visiting the website is only stored in anonymised form (via irreversible shortening of the IP address). This means that it is no longer possible to trace the data back to a specific person.

The legal basis for processing is Art. 6 para. 1 lit. f GDPR (legitimate interest for the purpose of statistical analysis and optimisation of our offer. In accordance with Art. 28 GDPR, there is an agreement with Google Inc. for order processing. Google Inc. is certified under the Privacy Shield Agreement. You can prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) by Google and the processing of this data by Google Analytics by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. In addition, you can object to the collection of your data by Google Analytics by clicking on the following link. This will set an opt-out cookie that will prevent Google Analytics from collecting data on future visits to this website. Disable Google Analytics

Further information on data protection and Google Analytics can be found in Google's privacy policy
at https://support.google.com/analytics/answer/6004245?hl=de.

We also use Google Tag Manager. This service allows website tags to be managed. Google Tag Manager only sets up tags – tags are code used to measure visitor traffic and visitor behaviour. The tags come from other services – in our case, Google Analytics (see above). Google Tag Manager only manages these tags; no cookies are set and no personal data is collected. If tracking has been disabled, this also applies to all tracking tags managed by Google Tag Manager.

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Privacy policy for the use of YouTube

This website uses videos and plug-ins from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This is done using the ‘extended data protection mode’ offered by YouTube. When you visit one of our websites that has a YouTube video/plug-in and watch the video, a connection to YouTube's servers is established. This sends a message to the YouTube server about which website you have visited.

If you are logged into your YouTube account at the same time, the information collected will be associated with your YouTube account. You can prevent this by logging out of your YouTube account before visiting our website.

Further information on data protection at YouTube and Google can be found at the following link: https://www.google.de/intl/de/policies/privacy/.

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Newsletter

You can subscribe to a newsletter sent by us on our website. For this purpose, we require your email address and information about your company, your gender and your first and last name. We use the newsletter to inform you about news and offers at regular intervals. To register for the newsletter, we use the email address you provided to verify that you are the actual owner of the email address you provided. As part of your registration, we store your registration form and your reply email or data proving that you clicked on the automatically generated confirmation link. This is done to document the double opt-in procedure and your consent to receive the newsletter. Any additional data collected will be used solely for the purpose of sending the newsletter. It will not be passed on to third parties or compared with data collected elsewhere. We use SSL-encrypted data transmission.

You can revoke your consent to receive the newsletter at any time by sending us a message to the contact address provided in the legal notice. Your data will then be deleted immediately, unless there are legal or contractual obligations to retain it. The legal basis is Art. 6 para. 1 lit. a GDPR (consent). When you subscribe to the newsletter, your consent will be obtained and reference will be made to this privacy policy. The data will only be stored for as long as is necessary for the stated purpose.

We use the Mailjet software from Mailjet GmbH, Friedrichstraße 68, 10117 Berlin, to manage our newsletter recipients (this includes managing the recipient list, including registrations and unsubscriptions) and to send our newsletters. The collection, processing and use of data by Mailjet is based on a written data processing agreement between Kern & Stelly Medientechnik GmbH and Mailjet GmbH.

Further information on Mailjet's data protection can be found at the following link: https://www.mailjet.de/privacy-policy/

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Contact

You can contact us via a contact form on our website. For this purpose, we require your name, company name, company address, email address and, if desired, your telephone number. This information will only be stored for the purpose of processing your enquiry. It will not be passed on to third parties or compared with other data collected elsewhere.

The legal basis for processing is Art. 6 para. 1 lit. b GDPR. The purpose of processing is to handle your enquiry. The stored data will be deleted when the purpose of processing no longer applies and there are no further legal or contractual storage obligations. As a rule, the data from your enquiries will be stored for 12 months, unless another processing purpose (e.g. order, offer) arises from the enquiry.

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Customer registration – Scope of data collection and storage

You can register for a customer account on our website. To do this, we require the data requested in the registration form (company name, email address, first and last name of a contact person, address, telephone number, commercial register extract and information on how you became aware of us and which products you are mainly interested in). You can also provide additional information on a voluntary basis (managing director, website, VAT ID, mobile phone and/or fax number, specialist trade channel, number of employees and letterhead). The date and time of your registration will also be stored. The data will be used to verify your email address, check your registration and process orders.

If you commission us to provide a service or send goods, we will only collect and store your personal data to the extent necessary for the provision of the service or the execution of the contract. To do this, it may be necessary to pass on your personal data to companies that we use to provide the service or to process the contract. These are, for example, transport companies or other service providers. The legal basis for the use of data in the context of customer registration is Art. 6 para. 1 lit. a GDPR (implementation of pre-contractual measures taken at the request of the data subject). The stored data will be deleted when the purpose of processing no longer applies and there are no further legal or contractual storage obligations.

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Webshop

If you use our offer in the webshop, the following personal data will be requested and stored upon conclusion of the contract:
• Billing address: Company, name of contact person, telephone number, address
• Shipping address: Company, name of contact person, telephone number, address


The legal basis for processing is Art. 6 para. 1 lit. b GDPR. The purpose of the processing is to initiate or fulfil the contract. The stored data will be deleted when the purpose of the processing no longer applies and there are no further legal or contractual storage obligations. The statutory retention period for this is 6 years. We use SSL-encrypted data transmission.

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Privacy policy for Google reCAPTCHA

In order to ensure sufficient data security when transmitting forms, we use the reCAPTCHA service provided by Google Ireland Limited (registered office: Gordon House, Barrow Street, Dublin 4, Ireland, registration number: 368047) in certain cases (customer registration form, returns form, SMART project registration form). The query is used to distinguish whether the input is made by a natural person or is being misused by machine or automated processing. The service includes the transmission of the IP address and, if necessary, other data required by Google for the reCAPTCHA service to Google. The deviating data protection provisions of Google Inc. apply to this. Further information on the data protection guidelines of Google Inc. can be found at https://www.google.com/intl/de/policies/privacy/.

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Usercentrics Consent Management Platform

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Protection of the privacy of persons under 16 years of age on the Internet

We do not knowingly collect or use personal data from minors (under 16 years of age) in any form. As a rule, we do not know the age of visitors to our website. However, we have not taken any specific measures to protect such data in particular. Persons under the age of 16 may not submit any personal data without the express consent of their parents or guardians.

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Purpose-specific data use

We observe the principle of purpose-specific data use and collect, process and store your personal data only for the purposes for which you have provided it to us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or for the execution of the contract. Data will also only be transferred to state institutions and authorities entitled to receive such information within the scope of our legal obligations to provide information or if we are obliged to do so by a court decision.

We also take internal data protection very seriously. Our employees and the service providers we commission have been instructed by us to maintain confidentiality and to comply with data protection regulations.

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Right to information and revocation

You can obtain information about your data stored by us at any time free of charge and without giving reasons. You can have your data collected by us blocked, corrected or deleted at any time. You can also revoke your consent to the collection and use of your data at any time without giving reasons. To do so, please contact the data protection officer of Kern & Stelly Medientechnik GmbH mentioned above.

We are available at any time to answer any further questions you may have about our privacy policy and the processing of your personal data.

Please note that data protection regulations and practices, e.g. at Google, are subject to change. It is therefore advisable and necessary to keep yourself informed about changes in legal regulations and the practices of companies, e.g. Google.

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The security of your data

The data you provide to Kern & Stelly Medientechnik GmbH is protected by appropriate technical and organisational measures to safeguard your data against accidental or intentional manipulation, loss, destruction, access by unauthorised persons or unauthorised disclosure to third parties. Our security measures are continuously monitored and improved in line with technological developments and organisational capabilities.

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