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Your device replacement service with additional 24/5 technical support

With Protect+, if your product fails, you get support from our experts who are available 24 hours a day, 5 days a week. During this time, we provide remote support and, in the event of a defect, ensure that replacement hardware is shipped the next working day so that your customer's system is up and running again quickly.

You don't have to wait or return your product for repair. We simply provide you with a replacement device and collect the defective device. You also receive unlimited access to our premium support hotline for technical assistance. For you, this means one less thing to worry about and technology that simply works.

Protect+ is available exclusively to Midwich CEE customers and offers flexible terms of 1, 2, 3 or 5 years – a service that can do more.

Request a personal quote:

Do you already have Protect+?

More Information

Your benefits with Protect+:

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Device replacement Service

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Next Day Shipping Service

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Helpdesk Service (24/5)

What does Protect+ include?

  • Provision of replacement hardware with next-business-day shipping (from the central warehouse in Nuremberg)
  • 24/5 access to a qualified, global technical support help desk
  • Unlimited number of help desk tickets
  • Free shipping of replacement hardware
  • Free return shipping of defective hardware

Protect+ is available for selected products from these manufacturers:

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More brands coming soon...